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Almitee Smart Support Simplified Video

Smart Support Simplified in 90 seconds

Help out users immediately with any question they have about your product, asset or location.

AI Assistant

Enable your users to report problems they encounter on locations or assets by QR code scanning.

Helpdesk

Manage and maintain locations in your building efficiently via AI.

Building management

Manage your company's assets and keep track of all issues with AI.

Asset management

Almitee is a **powerful solution that leverages artificial intelligence** to provide **round-the-clock support**, ensuring that customers **always have access to the assistance they need**.

Our primary goal has been to help companies relieve their support burden while ensuring that customers **receive assistance 24/7**, all while **reducing support costs by up to 50%**.

**Different modules** are helping you to achieve this result.

What do we do

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Scan the QR code of the device your have problems with.

Scan QR code

Leg je probleem uit aan de AI-assistent van het apparaat.

Ask for help

Get help in seconds and enjoy your day!

Good to go!

Automatic support by QR

We offer the ability to provide your customers with **automated support via QR codes**. Users can simply scan a unique QR code located in a specific area or on an asset, and an **AI assistant will assist them with their issue**. 

The AI assistant is **specially trained on data related to that particular space or asset**, allowing it to **offer professional-level advice** without needing to involve you or your colleagues.

How it works?

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Report a problem via your own smartphone.

Capture a picture of the issue.

Take picture

The problem will be directed to the appropriate individual.

Submit issue

Get notified when the issue is fixed.

Get notified

Simplify issue reporting across locations and assets by scanning an unique QR code for each item.

Reporting issues via QR

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Copy past 2 lines of code and you are good to go!

Integrate in minutes

Train the chatbot with it's own unique dataset.

Unique trained AI model

Help out your users 24/7 with the content you provide.

Help users 24/7

 Enable users to capture screenshots of the issue they encounter.

Capture screenshots

Set up an automated chatbot to provide immediate assistance to users on your website or SAAS-product.

An AI chatbot for your product

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Let AI find solutions for reported tickets.

Auto assign issues to users.

SLA and inbound email configurations.

Generate reports with AI.

Use our helpdesk to have an overview of all reported issues via asset, location or website.

Almitee helpdesk

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Almitee reports

Simply ask our AI, and the report will be generated for you.

Use custom dashboards for viewing reports.

Access a variety of report types, including pie charts, bar graphs, and more.

Download your reports as images or in other file formats.

Gain valuable insights into your data with Almitee reports and deliver proactive support to your customers.

Reports

Almitee is available for download both from the App Store and Google Play Store.

Access all data in one place

Give users the 24/7 support they need, while reducing costs by up to 50%

Supercharge your business support with the help of

Title

Discover how AI and QR codes improve the support of your assets.

AI and QR Codes: How does that work?

Discover how Almitee's chatbot can transform your website or SAAS product by improving customer interaction and support.

Boost your SAAS product with Almitee's chatbot

Discover how Almitee can improve your customer service and help you grow without additional burden on your organization.

Optimize customer service with AI

Discover how Almitee AI assistants use data from various knowledge bases to accurately answer questions and problems.

What are AI knowledge bases and how are they used?

In addition to our web application, Almitee also offers a mobile application, available on the App Store and Play Store. Manage all your customers and tickets from your pocket and provide even better support anytime, anywhere.

Provide support from your pocket with our mobile app.

Discover the different ways to create tickets on Almitee and where AI can help you solve them.

Creating tickets in Almitee

Find out what Almitee can do for you in our 90-second video.

The helpdesk module enables the tracking of tickets generated by scanning QR codes from [locations](/modules/building-management) and [assets](/modules/asset-management) or through incoming emails..

What is the Almitee's helpdesk

Allow users to scan QR codes related to a location defined in [building management](/modules/building-management) or [asset](/modules/asset-management) with their smartphone and submit a ticket.

Scan QR codes to submit issues

Laat AI je helpen door oplossingen te bieden op basis van de gegevens die in de kennisbanken zijn geconfigureerd.

AI Ticket resolution

Get an instant overview of where problems are situated via a visual 3D view of your building or organization.

Map out your office

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Laat mensen eenvoudig problemen melden door QR-codes te scannen of via inkomende e-mails.

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Modules for IT-managers and administrators

Working as an IT-manager or administrator? Use our helpdesk and asset-management to keep track of all your IT-assets.

Modules fitted for business centers.

Having a business center? Use Almitee to manage all different spaces and offices.

Business center

Modules fitted for machine servicing.

Doing maintenance on machines? Use Almitee to manage your machines and give auto support to your technicians.

Machine servicing

Modules fitted for servicing printers and copiers.

Do you rent or install printers and copiers to businesses? Use Almitee to provide support tailored to the customer using AI.

Printers and copiers

Allow people to easily report issues and concerns by scanning QR codes or through incoming emails.

Discover how to set up unique AI assistants for specific assets or spaces so you can provide targeted automated support.

Configure unique AI assistants for assets or spaces

The asset management module empowers companies to effectively manage and track their assets. [Scanning a QR code, report a problem and talk to a unique AI assistant](/modules/ai-assistant).

What is asset management?

Our asset management module simplifies the process by offering a **centralized platform to track and manage all assets**.

It allows users to **link** assets **to [specific locations](/modules/building-management) or users**, enabling efficient asset identification and allocation. The module also features a **3D rendering capability**, providing a **visual representation of assets within the company's building**.

How does asset management work?

Each asset comes with a unique QR code that, when scanned, offers users multiple support options.

QR codes for assets

Configure a unique AI assistant by integrating data sources associated with the asset, enabling it to deliver automated support.

AI on top of your asset

Link your asset to different types of objects

Get an overview of your assets either on a map or an a 3D render of your own building.

Know where your assets are

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Beheer en visualiseer assets van jouw organisatie op een efficiënte manier.

Asset beheer

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Efficiently manage, track, and visualize your company's assets.

Manage your building or facility efficiently, thanks to 3D rendering and [easy reporting of problems via QR codes](/modules/almitee-helpdesk).

What is building management?

Let people easily [report issues and problems](/modules/almitee-helpdesk) they notice in various locations by scanning QR codes

Report issues in locations

Let us do the hard work

The building management module allows users to **upload a floorplan**, generating a **3D render** of the building for room mapping. 

Each mapped room is assigned **a unique QR code**, enabling users to scan and **report specific problems** or issues related to that particular room.

How does building management work?

Each location or space comes with a unique QR code that, when scanned, offers users multiple support options.

QR codes for locations and spaces

Configure a unique AI assistant by integrating data sources associated with the location, enabling it to deliver automated support.

Almitee

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