How does giving auto support on printers work?
Add printer
Add your printer to the Almitee platform and link it to one of your clients.
Link datasources
Upload a manual or add specifications to the knowledge base of the printer.
Give auto support via QR codes
Attach a unique QR code on the printer. Users can now scan the QR code, ask questions if they need help or submit technical problems. Question asked to the AI assistant will be answered by the AI based on all the knowledge it has from the uploaded manual.
Almitee helpdesk
If the question cannot be answered, it will be added to our helpdesk where the support team can manage all reported issues.
QR codes for printers and copiers
Each printer or copier comes with a unique QR code that, when scanned, offers users multiple support options.
- Report an issue they have encountered.
- Chat with an uniquely trained AI assistant.
- Consult documents such as manuals, datasheets, ...
AI on top of your printer
Configure a unique AI assistant by integrating data sources associated with the printer or copier, enabling it to deliver automated support.
- Data from your website.
- Upload documents, such as manuals and data sheets.
- Train from both auditory and visual information from Youtube videos.
- Type it yourself such as Frequently Asked Questions.
Your three biggest advantages
Save a lot of time
Make an arrangement with your customers and when having issues, let them scan the QR code prior to contact you directly. 80% of the questions will be able to be solved by the AI eliminating the time wasted answering the same questions over and over again.
Give support 24/7
Almitee AI can give support on printers and copiers 24/07 at no additional cost.
More qualitative support with less resources
Almitee AI can help multiple users at the same time. A minimum amount of resources can be deployed.